5

Emerging Modes of Services

11th Class - CBSE - Business Studies - 175 Questions - 0 Concepts

Important Questions

Q1 Single Correct Medium
BPO stands for ________________.
  • A. Bharat Petro Organisation
  • B. Business Process Outsourcing
  • C. Big Portfolio Outsourcing
  • D. Business Partners Organisation

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Q2 Subjective Medium
State with reason, whether the following statement is True or False:
e-business means using the internet to connect people and processes.

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Q3 Subjective Medium
Name the modern process of contracting a business function to someone else.

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Q4 Subjective Medium
Match the correct pairs:
Group ''A''Group ''B''
1Co-operative SocietyaThe Father of Modern Management
2'e' BusinessbPresident of national commission
3District JudgecNot directly related to human beings
4F.W. TaylordOutsourcing
5StaffingeOne share one vote
fPresident of District forum
gFather of Scientific Management
hElectronic Business
iRight people at right jobs
jOne member One vote

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Q5 Single Correct Medium
__________ refers to all forms of business transactions which are carried out through electronic processing and transmission of data including text, sound and visual images.
  • A. M-commerce
  • B. E-commerce
  • C. B-commerce
  • D. D-commerce

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Q6 Single Correct Medium

The first company to engage in M-commerce is ______.

  • A. Apple
  • B. Pepsi
  • C. Coca-Cola
  • D. Cadbury

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Q7 TRUE/FALSE Medium

Phones with bigger screens enhance shopping experience. Is this true or false?

  • A. True
  • B. False

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Q8 Single Correct Medium

Which of the following is not considered a device suitable for m-commerce?

  • A. An iPod Touch
  • B. Blackberry
  • C. Mortorola droid
  • D. None of the above

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Q9 Single Correct Medium

The major factor that drives the M-commerce could be _______________.

  • A. user friendly interface
  • B. innovation
  • C. availability on social media
  • D. None of the above

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Q10 Single Correct Medium

M-Commerce is significant because ___________.

  • A. advertising in social media reaches fast to people
  • B. of growing trend in the use of mobile phones
  • C. it gives enhanced shopping experience with the availability of useful apps
  • D. All of the above

Asked in: Business Studies - Emerging Modes of Services


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Questions 244558
Subjects 8
Chapters 125
Enrolled Students 381
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