Business Studies

What is the importance of Business Correspondence?


SOLUTION
The importance of business correspondence is as follows:

1. Maintains proper relationship:  It helps in maintaining a proper relationship between the parties with the help of proper communication.

2. Evidence: Business correspondence is a written communication which serves as evidence.

3. Maintains Goodwill: Any letter to inquire, complain, suggestion or feedback helps the organization to grow and this enhances its goodwill.
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